In the high-stakes world of startup growth, the difference between scaling successfully and becoming another statistic often comes down to one critical factor: leadership talent. While product-market fit and funding are essential, the strategic acquisition of executive talent can make or break a company’s scaling journey. The sobering reality is that approximately 92% of startups fail to scale effectively, with leadership and organizational issues frequently cited as primary culprits.
The scaling phase represents a profound transition for any startup. What once worked in the early stages—founders wearing multiple hats and making quick decisions—becomes unsustainable as operations expand and complexities multiply. According to research, 65% of startup failures in investor portfolios can be attributed to people and organizational issues rather than product or market problems. Even the most innovative product with perfect market timing can falter without the right leadership talent to guide its growth.
For Southeast Asian startups in particular, the scaling journey presents unique challenges across diverse markets, regulatory landscapes, and talent ecosystems. This is where strategic CXO leadership becomes a competitive advantage—bringing specialized expertise at precisely the moment when it’s most needed.
In this article, we’ll explore how the right executive leadership addresses four specific scaling challenges, examining real-world examples from Insignia Ventures Partners’ portfolio companies:
- Organizational Structure & Leadership Integration – Pratyush becoming Group CEO of Flip
- Financial Management & Investor Relations – Shilpa becoming CFO of AwanTunai
- Margin Improvement & Product Portfolio Expansion – Nadira becoming VP of Innovation at SuperApp
- Acquisition Integration & Regulatory Navigation – Minh Huong Ng becoming Director of Product Development at VNSC by Finhay
Each case illustrates how the right leadership talent at the right time can transform specific scaling challenges into opportunities for sustainable growth. For startup founders standing at the precipice of significant growth, the message is clear: scaling your business successfully requires scaling your talent strategically.
The Critical Role of CXO Leadership in Scaling
As startups transition from early growth to scaling, their leadership needs evolve dramatically. McKinsey research shows that even companies with successful products have a greater than 80 percent chance of failure during the scaling phase, with people and organizational issues posing the highest risks.
The Three Growth Phases
Every successful startup progresses through three distinct phases (according to McKinsey research), each requiring different leadership capabilities:
Build and Launch: Companies focus on developing a compelling product and finding product-market fit. For highly successful companies, this phase often takes more than five years to reach $10 million in annual recurring revenue (ARR).
Growth: Once reaching approximately $10 million ARR, companies shift to aggressive expansion, with revenue and headcount potentially doubling each year. This phase requires strategic focus on product development and go-to-market strategy.
Scale: The most challenging transition, where companies must build systems and processes that support rapid expansion without breaking. Companies that successfully scale to $100 million ARR implement what McKinsey calls “growth boosters”—major initiatives that propel the company to the next level.
The Leadership Evolution
The leadership requirements of a scaling company differ fundamentally from those of an early-stage startup. According to research from Odgers Berndtson, one of the major challenges startups face is recognizing when leadership needs have changed versus taking action to align skill sets with those evolving requirements.
While startups benefit from visionary founders with a hands-on approach, scaling companies require leaders who can:
- Build scalable systems and processes that accommodate rapid growth without breaking
- Develop specialized teams as generalist structures evolve into specialized functions
- Establish governance frameworks that balance agility with appropriate oversight
- Create data-driven cultures that move from intuition-based to metrics-driven decision-making
This evolution explains why experienced CXO leadership becomes increasingly valuable during scaling. According to the book “Startup CXO,” one of the greatest challenges for startup teams is scaling because there’s typically no blueprint to follow, and people are learning their functions as they go.
The following case studies demonstrate how strategic CXO leadership addresses four specific scaling challenges that commonly derail promising companies. Each example from Insignia Ventures Partners’ portfolio illustrates how the right executive talent, at the right time, can transform these challenges into opportunities for sustainable growth.
Challenge 1: Organizational Structure & Leadership Integration
As startups scale, they must evolve from generalist structures to specialized divisions with clear accountability while maintaining strategic alignment. This transition often creates tension between specialization and collaboration, requiring thoughtful organizational design and leadership integration.
Case Study: Pratyush as Group CEO of Flip
Pratyush’s journey to becoming Group CEO at Flip exemplifies how strategic leadership acquisition can transform a scaling company’s trajectory. His transition from Gojek to Flip offers valuable insights into integrating experienced leadership into a growing organization.
Background: Transition from Gojek to Flip
After leaving his position at Gojek, Pratyush was approached by Flip’s founder, Ari, with an initial request to help with strategy in an advisory capacity. What’s particularly instructive about this case is the gradual nature of the transition. Pratyush didn’t immediately assume the CEO role—instead, he began by working closely with the founding team, understanding the business from multiple angles, and building relationships with key stakeholders.
As he describes it: “Within a week of me trying to help Ari, he said, ‘Let’s forget about the advisor role—please join us full-time. We can do some really cool stuff together.'” This gradual integration allowed both Pratyush and the organization to assess fit before committing to a more permanent arrangement. He joined initially as a Managing Director on the board, serving in that capacity for approximately six months before transitioning to the CEO role “by mutual consent with Ari, Lukman, Anjar, and our investors.”
Strategic Approach: Dividing Business Lines with Clear Reporting Structure
One of Pratyush’s most significant contributions was optimizing Flip’s organizational structure to enhance execution capabilities. As the company scaled across three distinct business lines—Consumer, Flip for Business, and Lending—maintaining operational coherence while enabling specialized focus became increasingly challenging.
Pratyush addressed this challenge by implementing a structure that balanced specialization with collaboration: “Ari and I made sure the structure was optimized for delivery. Ari leads the consumer business, I handle the business segment, and a gentleman named Hari leads the lending unit. All three of them report to me.”
This structure exemplifies how scaling companies can maintain founder involvement in core areas while bringing in specialized leadership for expansion initiatives:
- Consumer Business: Led by founder Ari, maintaining the founder’s vision and connection to the original customer base
- Business Segment: Led by Pratyush himself, leveraging his expertise in B2B operations
- Lending Unit: Led by a specialized leader (Hari) with relevant expertise in financial services
As Pratyush notes: “Strategically, the three of us work closely together to do what’s best for the company. We made sure the structure enabled faster delivery while remaining coherent and collaborative.”
Impact: Enabling the Company to “Fire on All Cylinders”
The impact of Pratyush’s leadership and organizational restructuring was significant, enabling Flip to “fire on all cylinders” across multiple business lines simultaneously. This ability to execute effectively across diverse business areas is a hallmark of successfully scaling companies—and often requires the kind of specialized leadership structure that Pratyush implemented.
What’s particularly notable is how this structure balanced specialization with collaboration. While each business unit had dedicated leadership and focus, the centralized reporting structure ensured strategic alignment and resource coordination. This balance is critical during scaling, when companies must simultaneously deepen their capabilities in existing areas while expanding into new opportunities.
Key Lesson: The “Organ Transplant” Approach to Leadership Integration
Perhaps the most valuable lesson from Pratyush’s experience at Flip is his insight about leadership integration: “I think any new person joining a company is like an organ transplant. Thankfully, I didn’t come in as CEO on day zero. I took over in month six. It was a gradual process.”
This “organ transplant” metaphor captures a profound truth about leadership transitions in scaling companies. Abrupt leadership changes can trigger organizational rejection, particularly when existing teams have strong attachments to founding leaders. By contrast, gradual integration allows for cultural adaptation, relationship building, and knowledge transfer that increases the likelihood of successful leadership transitions.
Pratyush’s methodical approach to leadership integration offers a valuable template for scaling companies looking to bring in experienced executive talent without disrupting organizational cohesion or losing the founding vision.
Watch our full conversation with Pratyush:
Challenge 2: Financial Management & Investor Relations
Scaling companies need professional financial management to ensure regulatory compliance, improve fundraising effectiveness, and enable strategic decision-making. As operations grow more complex and funding rounds increase in size, the quality of financial leadership becomes a critical factor in sustainable growth.
Case Study: Shilpa as CFO of AwanTunai
The experience of Shilpa as CFO of AwanTunai provides a compelling example of how specialized financial leadership can transform a scaling fintech company. Her transition from professional services to a startup CFO role illustrates the unique value that experienced financial leadership brings during critical growth phases.
Background: Professional Services to Startup CFO
Shilpa’s background in professional services and banking provided her with a strong foundation in financial management, audit processes, and regulatory compliance—all critical skills for a fintech company operating in the highly regulated lending space. Her transition to AwanTunai represents a common pattern in scaling companies: bringing in specialized expertise from established sectors to professionalize key functions as the organization grows.
What makes Shilpa’s case particularly instructive is how she adapted her professional services background to the dynamic, fast-paced environment of a scaling startup. Rather than simply importing corporate processes wholesale, she tailored her expertise to meet the specific needs of a growing fintech company, balancing rigor with the flexibility required in a scaling environment.
Strategic Approach: Restructuring Finance Function and Addressing Regulatory Compliance
Shilpa’s strategic approach at AwanTunai focused on two critical areas that often require professionalization during scaling: finance function restructuring and regulatory compliance.
On the finance function, she explains: “I put in order a robust finance function, right? So I reviewed and I restructured the finance function and started to work through each of the issues that existed in the finance team, starting from the most critical down to the not so critical.”
This methodical approach to function building is characteristic of effective CXO leadership during scaling. Rather than attempting to fix everything simultaneously, Shilpa prioritized issues based on criticality, addressing fundamental structural challenges before moving to refinements. This approach ensures that core functions operate effectively while the organization continues to grow.
Equally important was her focus on regulatory compliance: “Given that we are a peer-to-peer lender, there are a lot of regulations when it comes to lending. Being compliant with those regulations was something which I have learned since joining AwanTunai, making sure that business risks are addressed and controls were put in place.”
For fintech companies in particular, regulatory compliance becomes increasingly complex during scaling. As customer bases grow and product offerings expand, the regulatory surface area increases dramatically. Shilpa’s background in audit and controls provided the expertise needed to navigate these challenges while maintaining growth momentum.
Impact: Giving CEO Time to Focus on Business While Handling Fundraising
Perhaps the most tangible impact of Shilpa’s leadership was freeing CEO Dino to focus on core business operations by taking over the fundraising process. As she notes: “Where I’ve learned the most was running the fundraise process, giving that time because before I joined, Dino was running that process. So I’ve given him that time to focus on the business, whereas I take the reins of fundraising.”
This division of responsibilities exemplifies how specialized CXO leadership creates leverage for founders during scaling. By handling complex, time-intensive processes like fundraising, Shilpa enabled Dino to maintain focus on strategic business priorities rather than being pulled into financial operations and investor relations.
The impact extends beyond simple time allocation. By bringing professional financial expertise to the fundraising process, Shilpa likely improved both the efficiency and effectiveness of these efforts. As she explains: “As an external finance professional, investors have someone to trust within the business, right? So investors care about transparency, truthfulness, consistent reporting, which is what I have hopefully given to the investors since I’ve joined AwanTunai.”
Key Lesson: Building Investor Confidence Through Professional Financial Management
The AwanTunai case highlights a critical but often overlooked benefit of experienced financial leadership: building investor confidence through professional financial management. As companies scale and raise larger funding rounds, investor expectations for financial reporting, controls, and governance increase significantly.
Shilpa’s professional background enabled her to establish the transparency and consistent reporting that sophisticated investors expect. This not only supports fundraising efforts but also creates a foundation for sustainable growth by ensuring that financial decisions are based on accurate information and realistic projections.
AwanTunai’s experience with Shilpa demonstrates how specialized financial leadership can transform a scaling company’s operations, investor relations, and strategic decision-making. By providing a trusted financial perspective, building robust processes, ensuring regulatory compliance, and managing investor relationships, experienced CFO leadership creates the financial foundation necessary for sustainable scaling.
Challenge 3: Margin Improvement & Product Portfolio Expansion
Scaling companies must simultaneously improve unit economics and maintain growth momentum, often requiring strategic refinement of existing initiatives. This dual focus becomes increasingly important as companies scale, when improving margins creates the financial capacity for continued expansion.
Case Study: Nadira as VP of Innovation at SuperApp
Nadira’s role as VP of Innovation (Monetization) at SuperApp offers valuable insights into how strategic leadership can drive margin improvement and portfolio expansion during the scaling phase. Her experience demonstrates how specialized expertise in product strategy and monetization can transform existing initiatives and create new growth vectors.
Background: Joining During Initial Stages of Private Label and Exclusivity Strategy
When Nadira joined SuperApp, the company had already begun exploring private label and exclusivity strategies, but these initiatives were still in their nascent stages. As she explains: “Private label and exclusivity started before I joined, but it was in its very initial stages.” This timing is significant—she arrived at a critical inflection point when the company was transitioning from experimentation to systematic scaling of these initiatives.
This pattern is common in scaling companies: initial experiments are conducted by founding teams, but specialized leadership is brought in to refine and scale promising initiatives. Nadira’s case illustrates how experienced leadership can take promising early-stage concepts and transform them into significant growth drivers.
Strategic Approach: Focusing on High Margin and High Growth Products
Nadira’s primary contribution was refining SuperApp’s existing strategies to enhance both margins and brand portfolio. As she describes it: “When I came in, I refined some of the strategies that they were already doing. The goal is to boost our margins and also enhance our brand portfolio.”
This refinement process involved bringing strategic focus to what had been more exploratory initiatives. Rather than pursuing private label and exclusivity opportunities indiscriminately, Nadira implemented a more targeted approach: “We realigned our focus towards that goal, focusing on high margin and high growth products.”
This dual focus is particularly important during scaling, when companies must simultaneously improve unit economics (through higher margins) while maintaining growth momentum. By selecting products that satisfied both criteria, Nadira ensured that the company’s innovation efforts contributed to both immediate profitability and long-term growth.
The approach also reflects a sophisticated understanding of retail economics. Private label and exclusivity strategies require significant investment in product development, supplier relationships, and marketing. By focusing these investments on high-margin, high-growth categories, Nadira maximized the return on these investments while minimizing the risk of resource dispersion across too many initiatives.
Impact: Expanding Portfolio to More than 15 Products and Exclusive Principals
The impact of Nadira’s leadership was substantial and measurable. Under her guidance, SuperApp dramatically expanded both its private label portfolio and its exclusive principal relationships: “Since then, we have expanded our portfolio. For private label brands, we now have about more than 15 products. For exclusivity, we already also have more than 15 exclusive principals as well.”
This expansion represents significant growth from the “couple of products” that existed when she joined. More importantly, the strategic focus on high-margin products ensured that this expansion contributed meaningfully to the company’s financial performance: “Since these products have high margins as well, it has been worth it for us to spend on distribution outside of our current network.”
This last point highlights another important aspect of Nadira’s impact: the ability to justify expanded distribution investments based on the stronger unit economics of the portfolio. By improving margins, she created the financial headroom needed to invest in growth—a virtuous cycle that is essential for sustainable scaling.
Key Lesson: Creating Virtuous Cycles Between Margin Improvement and Growth Investment
The SuperApp case offers several valuable lessons about the importance of margin improvement during scaling:
Strategic Refinement vs. New Initiatives: Nadira’s experience demonstrates that refining existing strategies can sometimes yield greater returns than launching entirely new initiatives. By building on the foundation already established, she achieved significant results without the disruption and resource demands of completely new programs.
Dual Focus on Margins and Growth: Her approach balanced the sometimes competing priorities of margin improvement and continued growth. By specifically targeting high-margin, high-growth products, she ensured that the company didn’t sacrifice either objective.
Creating Investment Capacity: The improved margins from her strategic focus created the financial capacity for additional investments in distribution, illustrating how margin improvement can become a growth enabler rather than simply a profitability measure.
Nadira’s leadership at SuperApp exemplifies how specialized innovation and monetization expertise can transform a scaling company’s financial trajectory. By bringing strategic focus to existing initiatives, targeting high-margin opportunities, and creating virtuous cycles between margin improvement and growth investment, she helped the company scale both its product portfolio and its financial performance simultaneously.
Challenge 4: Acquisition Integration & Regulatory Navigation
Acquisitions represent complex scaling challenges requiring strategic alignment, customer experience focus, and navigation of regulatory requirements. For scaling companies, successful acquisitions can accelerate growth but also introduce significant operational and regulatory complexity.
Case Study: Minh Huong as Director of Product Development at Finhay
Minh Huong’s experience as Director of Product Development at Finhay provides valuable insights into how product leadership can navigate complex challenges during acquisitions and strategic expansions. Her role during the VNSC acquisition demonstrates how specialized product expertise becomes critical when scaling companies undertake transformative initiatives.
Background: Joining During the VNSC Acquisition
Minh Huong joined Finhay at a pivotal moment—during the company’s acquisition of VNSC (VinaSecurities). As she recalls: “My first project [when I joined Finhay] was focused on the VNSC acquisition.” This timing is significant, as acquisitions represent one of the most complex scaling challenges companies face, requiring specialized leadership to ensure successful integration and value realization.
The VNSC acquisition was particularly strategic for Finhay, as it represented an opportunity to expand the company’s investment offerings and create a more comprehensive financial platform. Successfully integrating VNSC’s capabilities and customers would require not just technical product development skills but also strategic vision and change management expertise.
Strategic Approach: Introducing Flywheel Model for Investment Options
Minh Huong’s most significant contribution was helping align the VNSC acquisition with Finhay’s existing strengths. She observed how CEO Huy Nghiem “showed strong leadership by aligning VNSC’s opportunity with Finhay’s strengths.” This alignment is critical during acquisitions, as companies often struggle to integrate acquired capabilities with their existing operations.
Working closely with the CEO, Minh Huong helped implement a strategic approach that leveraged both companies’ capabilities: “We introduced a flywheel model starting from fixed income investment and moving to [more] options to look for asset growth.” This model created a natural progression for customers, starting with Finhay’s core strength in fixed income investments before expanding to the broader securities offerings enabled by the VNSC acquisition.
The flywheel model addressed several critical challenges simultaneously:
- Customer Education: By creating a progressive journey, the model helped educate customers about increasingly sophisticated investment options
- Risk Management: Starting with fixed income investments before moving to potentially higher-risk securities helped manage customer risk exposure
- Cross-Selling: The model created natural opportunities to introduce existing Finhay customers to new VNSC-enabled offerings
- Retention: By offering a growth path for investors, the model improved customer retention and lifetime value
This strategic alignment exemplifies how specialized product leadership adds value during scaling. Rather than pursuing acquisition integration as a purely technical exercise, Minh Huong approached it as a strategic opportunity to enhance the company’s overall value proposition and create natural pathways for customer expansion.
Impact: Successfully Transitioning Users to the VNSC by Finhay Platform
One of the most challenging aspects of the VNSC acquisition was transitioning users between platforms—a process that required careful attention to user experience, regulatory compliance, and technical integration. Minh Huong played a central role in designing this transition process: “I remember the time we were transitioning the users of Finhay to the VNSC platform. We had to design the onboarding process and make opening an account easy for the user and structure it well to help them understand about the regulations.”
This focus on user experience during platform transition exemplifies how product leadership creates value during scaling acquisitions. Rather than focusing solely on technical integration, Minh Huong prioritized the customer journey, ensuring that users could navigate the transition smoothly while understanding the regulatory requirements inherent in securities investing.
The successful transition of users between platforms was critical to realizing the acquisition’s value. By creating an intuitive onboarding process that balanced ease of use with regulatory compliance, Minh Huong helped ensure that Finhay retained its existing customers while introducing them to the expanded capabilities enabled by the VNSC acquisition.
Key Lesson: Balancing User Experience with Regulatory Compliance
The Finhay case highlights two particularly valuable lessons about product leadership during scaling:
Navigating Regulatory Complexity: As Minh Huong notes, “The second challenge is about the complexity of securities regulation.” Scaling fintech companies often face increasing regulatory scrutiny, particularly when expanding into new financial service areas. Specialized product leadership with the expertise to navigate these regulatory requirements—while still delivering compelling user experiences—becomes increasingly valuable during scaling.
Customer Segmentation: Minh Huong identified customer segmentation as a critical challenge: “The first challenge was customer segmentation. Identifying the target customer was very critical at that term. VNSC customers have specific problems and needs.” This insight highlights how scaling companies must increasingly refine their understanding of customer segments, particularly when integrating acquired businesses with different customer bases.
By addressing these challenges through thoughtful product design and strategic alignment, Minh Huong exemplifies how specialized product leadership creates value during scaling. Her ability to balance user experience, regulatory compliance, and strategic business objectives enabled Finhay to successfully integrate the VNSC acquisition and create an expanded investment platform for its customers.
Key Perks of Having Strong CXO Leadership During Scaling
The case studies from Insignia Ventures Partners’ portfolio companies illustrate how strategic CXO leadership addresses specific scaling challenges. When examined collectively, these examples reveal several consistent perks that strong executive leadership brings to scaling companies:
1. Providing Trusted Partnership to Founders/CEOs
Strong CXO leadership provides founders and CEOs with trusted partners who bring complementary expertise to strategic decision-making. As Shilpa at AwanTunai articulates: “I gave the CEO, Dino, a trusted partner that allowed him to make the decisions and run the business with the finance lens.”
This trusted partnership creates several advantages:
- Complementary perspectives that balance visionary thinking with operational realities
- Improved decision quality through multiple expert viewpoints
- Emotional support during the stressful scaling process
- Constructive challenge and accountability to avoid founder blind spots
2. Bringing Specialized Expertise at Critical Growth Moments
Each case study demonstrates how specialized expertise becomes particularly valuable at critical growth moments:
- Pratyush’s organizational design expertise at Flip
- Shilpa’s financial acumen at AwanTunai
- Nadira’s product strategy expertise at SuperApp
- Minh Huong’s product development capabilities at Finhay
This specialized expertise helps companies avoid costly trial-and-error, build credibility with stakeholders, develop specialized functions, and navigate unexpected crises.
3. Creating Operational Efficiency and Scalable Processes
A consistent theme across the case studies is how CXO leadership improves operational efficiency:
- Pratyush implemented an organizational structure that enabled faster delivery
- Shilpa built a robust finance function and implemented regulatory controls
- Nadira refined strategies to focus on high-margin, high-growth products
- Minh Huong designed user-friendly onboarding processes that addressed regulatory requirements
These operational improvements enable sustainable growth, ensure consistent quality, reduce internal friction, and optimize limited resources.
4. Enabling Founders to Focus on Core Business Areas
One of the most tangible benefits of strong CXO leadership is creating capacity for founders to focus on their areas of greatest strength. As Shilpa explains: “I’ve given him [CEO Dino] that time to focus on the business, whereas I take the reins of fundraising.”
This division of responsibilities multiplies founder impact, maintains strategic focus, reduces burnout risk, and creates natural succession options.
5. Building Investor Confidence Through Professional Management
Experienced CXO leadership builds investor confidence during scaling. As Shilpa notes: “Investors care about transparency, truthfulness, consistent reporting, which is what I have hopefully given to the investors since I’ve joined AwanTunai.”
This investor confidence increases fundraising effectiveness, encourages strategic patience, provides access to valuable investor networks, and creates alignment with governance expectations.
The perks of strong CXO leadership during scaling extend far beyond specific functional expertise. By addressing critical scaling challenges with specialized knowledge and operational discipline, experienced executive leadership transforms scaling obstacles into opportunities for sustainable growth.
Conclusion: The Strategic Imperative of Scaling Talent
The journey of scaling a startup is fraught with challenges that extend far beyond product development and market expansion. As we’ve explored through the experiences of Insignia Ventures Partners’ portfolio companies, the strategic acquisition and deployment of leadership talent—particularly at the executive level—often determines whether a company successfully navigates the treacherous waters of rapid growth.
The case studies we’ve examined illustrate how specialized executive leadership addresses four critical scaling challenges:
- Organizational Structure & Leadership Integration – Pratyush’s “organ transplant” approach at Flip enabled the company to execute effectively across multiple business lines while maintaining strategic alignment.
- Financial Management & Investor Relations – Shilpa’s financial leadership at AwanTunai created the governance and processes needed for sustainable growth while freeing the CEO to focus on core business priorities.
- Margin Improvement & Product Portfolio Expansion – Nadira’s strategic refinement of private label initiatives at SuperApp dramatically expanded the company’s product portfolio while creating virtuous cycles between margin improvement and growth investment.
- Acquisition Integration & Regulatory Navigation – Minh Huong’s product leadership at Finhay enabled successful integration of the VNSC acquisition while balancing user experience with complex regulatory requirements.
For startup founders standing at the precipice of significant growth, these insights offer a clear directive: scaling your business successfully requires scaling your talent strategically. This means recognizing when leadership needs have evolved beyond the founding team’s capabilities and proactively bringing in specialized expertise to address specific scaling challenges.
For investors evaluating scaling companies, these case studies highlight the importance of leadership quality as a key investment criterion. Companies with strong CXO leadership are better positioned to navigate scaling challenges, deploy capital efficiently, and build sustainable competitive advantages.
As the Southeast Asian startup ecosystem continues to mature, with more companies reaching significant scale, the quality of executive leadership will increasingly differentiate the exceptional performers from the merely good. The companies that approach talent scaling as a strategic imperative—rather than a reactive necessity—will be best positioned to navigate the challenges of rapid growth and emerge as the region’s next generation of technology leaders.
For founders, investors, and executives alike, the message is clear: in the high-stakes world of startup scaling, talent may be your most powerful competitive advantage. Invest in it accordingly.
References
- Pratyush as Group CEO of Flip: https://review.insignia.vc/2025/04/21/pratyush-prasanna-flip/
- Shilpa as CFO of AwanTunai: https://review.insignia.vc/2024/05/08/season-6-episode-12-call-162-shilpa-gautam-awantunai-cfo-part-2/
- Nadira as VP of Innovation at SuperApp: https://youtu.be/nh3DHHmoMYE?si=USJ6x3v1qnwhftjh
- Minh Huong as Director of Product Development at Finhay: https://review.insignia.vc/2025/04/03/acquisition-finhay-huy-nghiem/
- McKinsey, “From start-up to centaur: Leadership lessons on scaling”: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/from-start-up-to-centaur-leadership-lessons-on-scaling
- Marilyn Zakhour, “6 Common Organizational Challenges Leaders Face When Scaling a Business & How to Overcome Them”: https://medium.com/@marilynzakhour/6-common-organizational-challenges-leaders-face-when-scaling-a-business-how-to-overcome-them-0506271db084
- Startup CXO: A Field Guide to Scaling Up Your Company’s Critical Functions and Teams: https://www.wiley.com/en-us/Startup+CXO%3A+A+Field+Guide+to+Scaling+Up+Your+Company%27s+Critical+Functions+and+Teams-p-9781119774068
- Odgers Berndtson, “How Leadership Needs Evolve as your Company Scales”: https://www.odgersberndtson.com/en-us/insights/how-leadership-needs-evolve-as-your-company-scales/
Paulo Joquiño is a writer and content producer for tech companies, and co-author of the book Navigating ASEANnovation. He is currently Editor of Insignia Business Review, the official publication of Insignia Ventures Partners, and senior content strategist for the venture capital firm, where he started right after graduation. As a university student, he took up multiple work opportunities in content and marketing for startups in Asia. These included interning as an associate at G3 Partners, a Seoul-based marketing agency for tech startups, running tech community engagements at coworking space and business community, ASPACE Philippines, and interning at workspace marketplace FlySpaces. He graduated with a BS Management Engineering at Ateneo de Manila University in 2019.