What started out as a 3PL aggregator platform has become a comprehensive supply chain management solution, from ecommerce to warehousing and transport, from self-serve management software to bespoke contract logistics solutions

💪 In 2023, they partnered with over 500 enterprise to fulfill over 20 million orders to over 10 million customers, as they share in their recent year in review video:

🇮🇩 But what has been interesting to see is how Shipper’s growth has run parallel with Indonesia’s commerce development and the growth of brands in the country

1️⃣ More businesses are unlocking online channels, but offline efficiencies for brands need to keep up as well. Shipper launched Aloshop, an all-in-one e-commerces enablement service for businesses to succeed online.

What has been key for Shipper’s ecommerce tech solutions (Aloshop, Shipper360) is that they operate on top of Shipper’s existing offline logistics network vs just pure software solution. Businesses are getting a more integrated management experience, from store to stock.

2️⃣ Greater collaboration across generational and new brands help to navigate new channels and supply chain shocks. Shipper held the Legendary Brand Festival, enabling legacy and emerging brands to learn from each other, and in some cases, resulting in brand collaborations.

CIO Jessica Hendrawidjaja shares more on our podcast

3️⃣ Brands opting to go local with more developed infrastructure in place. Supply chain capabilities, improved by players like Shipper, have gone a long way in lowering costs to manufacture locally as opposed to importing.

CEO Phil Opamuratawongse talks about this and more in a panel on supply chain innovation with GoTo Group co-founder Patrick Cao and Rainforest CEO and co-founder JJ Chai

4️⃣ Supply chain digital transformation is not just about the supply chain. Companies need to be at a certain scale (i.e., data and throughput) to reap meaningful benefits and be ready to drive workforce upskilling in order to make the most out of supply chain upgrades.

We consolidated learnings from Shipper customers like eFishery, Bata Group, and Kopi Kenangan

5️⃣ As an ecosystem of solutions evolves, it needs to develop flexibility to unlock even more scale. As Shippers serves increasingly larger businesses, their needs are more bespoke. With Shipper’s scale, they are also at a scale to serve these needs through contract logistics which they introduced this past year.

Learn more on shipper.id

Screenshots from Shipper’s Year in Review video