Flip, one of Indonesia’s leading fintech platforms, has announced a strategic partnership with Paytm during HE Prime Minister Shri Narendra Modi’s visit to Indonesia to introduce Paytm Soundbox to offline merchants in Indonesia through Flip Kasir. Paytm is India’s full stack merchant payments leader serving MSMEs and enterprises, a leading financial services distribution company, and the pioneer of mobile payments, QR codes and Soundbox. 

Under the partnership, Flip will lead local market execution in Indonesia, while Paytm will provide its India-scaled Soundbox technology and operational learnings from serving millions of merchants. The rollout has already commenced with selected merchant partners in Jakarta. 

Photo from Flip

Pioneered by Paytm in India, Soundbox gives merchants instant voice alerts when a payment is successfully received, helping reduce manual checks at the counter and building greater confidence in mobile payments. Today, Paytm’s merchant payment offerings support millions of businesses across India, with Paytm Soundbox becoming India’s most widely adopted merchant payment device by solving a simple but critical merchant need; knowing instantly when money has been received. 

Founded in 2015 and licensed by Bank Indonesia, Flip serves over 16 million customers across payments, international remittances, bill payments and business payment services. Through Flip Kasir, its merchant payment platform, Flip works with offline merchants and businesses, making it a strong local partner for bringing Paytm’s Made-in-India Soundbox technology to Indonesia in a locally relevant way. 

The partnership combines Paytm’s expertise in Soundbox, QR-based payment acceptance, payment devices and merchant payment infrastructure with Flip’s vast and growing payments ecosystem in Indonesia. Together, the companies aim to support Indonesian MSMEs with faster payment confirmation, greater transaction confidence and payment technology built for everyday merchant needs. 

Photo from Flip

Pratyush Prasanna, Group CEO of Flip, said, “Digital payments in Indonesia have been growing rapidly with QRIS transforming merchant acceptance across the country. Through Flip Kasir and our partnership with Paytm, we are bringing proven merchant payment infrastructure solutions to offline businesses in Indonesia to help merchants operate more efficiently, build a stronger foundation to grow their business, and serve customers with greater confidence.” 

Yinglan Tan, Founding Managing Partner of Insignia Ventures Partners, an early investor in Flip, shares, “Paytm’s partnership with Flip is significant on two levels. It reflects the growing importance of Indonesia as a global market for financial technology. It is also a strong vote of confidence in Flip as a partner capable of bringing proven technology into a complex and fast-growing market, with more than a decade of delivering financial technology products to millions of Indonesians.”

Through its partnership with Paytm, Flip is taking India-built merchant payment innovation to Indonesia in a locally relevant way, supporting small businesses with simple, trusted payment technology. 

About Flip 

Flip is an Indonesian technology company that focuses on financial services. Obtaining a license from Bank Indonesia (BI) in 2016, Flip provides financial services, including interbank transfers, overseas transfers, e-wallet top-ups, salary transfers to tens of thousands of employees, and others. Obtaining a license from Bank Indonesia (BI) in 2016, Flip provides fair financial solutions, including interbank transfers, overseas transfers, e-wallet top-ups, digital products, and one-stop financial management solution for business (B2B).